Doctor Laundry values your privacy and is committed to protecting your personal information.
Doctor Laundry collects and uses customer information through various channels such as store registration, website, mobile communication, WhatsApp, and call center interactions.
Any information shared by you is used strictly with your consent and for the intended purpose only. By providing your personal information, you expressly consent that Doctor Laundry may use such information in a manner deemed appropriate for providing services and improving customer experience.
Information Collection
Doctor Laundry may collect the following information from customers:
- Name
- Phone number
- Address
- Email ID
- Order details and preferences
This information is collected during service registration, order placement, or customer interaction.
Use of Information
The information collected is used to:
- Inform you about the status of your order
- Provide customized laundry services
- Share updates about new services
- Share offers, discounts, and packages
- Conduct research and collect feedback to improve services
Communication
Doctor Laundry may contact you through the following modes:
- Telephone calls
- WhatsApp messages
- SMS/Text messages
- Direct mailers
By sharing your contact details, you consent to receive such communications.
Data Protection
Doctor Laundry takes reasonable steps to ensure that your personal information is protected from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, we cannot guarantee absolute security of information transmitted through digital platforms.
Sharing of Information
Doctor Laundry does not sell, rent, or trade your personal information to third parties.
Information may be shared only with trusted service partners strictly for the purpose of order fulfillment and service delivery.
Consent
By using Doctor Laundry services and providing your details, you agree to the collection and use of information in accordance with this Privacy Policy.
Policy Updates
Doctor Laundry reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting.